When it comes to seeking the services of a Water Damage Restoration Company, you are advised to do some research and ensure that the company that you choose is certified and reputable. There are a number of ways you can check this, including checking with the Better Business Bureau for customer satisfaction statistics. You can also check with your local consumer affairs office. In addition, you may want to speak with other business owners in the area as well as nearby residents.
Once you have located a few companies to consider, then it is time to begin contacting prospective Water Damage Restoration Companies. Make a list of questions or comments that you would like to ask each company. For instance, if you have a basement or wet room, you will most likely be looking for methods of cleaning up water damage that include both dry and wet extraction. In addition, you will most likely be interested in hearing about the experience of each Water Damage Restoration Company representative that you speak to. After all, no one wants to hire a company that has never restored a single room in their life!
One way to determine the legitimacy and experience of a potential Water Damage Restoration Company is by asking for references from past customers. While you may not be able to get personal details from these references, at least they will provide you with an overall assessment of the Water Damage Restoration Company. It is also a good idea to call the telephone number for these references and ask questions. For example, if a particular company gave the following answer: “We do residential and commercial cleaning,” but then later backtracked and said, “We also do roofing and plumbing restoration,” then you may want to look elsewhere.
If a Water Damage Restoration Company gives you a list of standard services offered, then that is a good indication that the company knows what it is doing. However, it may still be necessary to ask specific questions. For example, if you were calling on behalf of a client whose home had experienced a fire outbreak and extensive flooding, would the Water Damage Restoration Company be able to restore the structural integrity of the home? In some situations, this may be impossible because the structure would be beyond recovery.
The best recommendation is always for you to choose a Water Damage Restoration Company whose technicians have been professionally trained in residential and commercial property restoration. The companies that are recommended to you should all be accredited by one or more of the following associations. The American Society of Home Inspectors (ASHI) and the National Society of Professional Engineers (NSPE). These groups have rigorous requirements for certification, and only the most reputable companies will be members.
Once you have narrowed your search to Water Damage Restoration Companies based on the certification of training and experience, it is time to make your selection. It is a good idea to visit the businesses in person. You can either schedule an appointment to see them in person or set up a time to have a consultation. If possible, schedule a sit down meeting with the representative of the Water Damage Restoration Company to go over the entire scope of the project. Make sure that you feel like you are in complete agreement regarding the proposed plan of action and the costs involved.
There are many things that can go wrong during the process of water damage restoration. For example, it could take hours, days, or even weeks to determine the extent of the damage. As you will discover, the cost of restoring the home to its original appearance will ultimately exceed the amount of money that you will save by having the water damage restoration performed. In addition to the physical effort required, there is also the issue of safety. Many companies are not adequately insured or trained to deal with emergencies that do occur.
When deciding which Water Damage Restoration Company you will work with, you must remember that quality is not the most important factor. Of equal importance is the reputation of the Water Damage Restoration Company. Although you will find some extraordinary companies who will perform work with excellence, there are also those who will not be able to properly treat the water supply because of lack of experience or equipment. You must have confidence in the abilities of the Water Damage Restoration Company that you choose so that your home will not only be restored to its original condition, but will also be safe for your family to live in.